Every love story is beautiful, but ours is my favourite
We love to get feedback from our customers, so here you can read exactly what our customers think about their engagement rings, wedding rings and jewellery…
We couldn’t be happier with the service from Jacqueline & Edward! Firstly, it’s the only place we could find where you could choose where the gold came from for your custom ring, which was really important for my partner. We were over the moon to find your website!! The whole experience from start to finish
We couldn’t be happier with the service from Jacqueline & Edward! Firstly, it’s the only place we could find where you could choose where the gold came from for your custom ring, which was really important for my partner. We were over the moon to find your website!! The whole experience from start to finish was so professional & we couldn’t be more impressed & happy!
The ring arrived promptly & in a beautiful wooden ring box, it was just magical opening the parcel & finding that inside! When we discovered that we’d accidentally misjudged his size, Jacqueline & Edward took such a no stress approach & made sure we had everything we needed to resize correctly, & then got the ring back to us in record time. They made what could have been really stressful seem like a breeze.
We just got married on Wednesday so Tom is finally getting to enjoy wearing his ring & so I thought now would be the perfect time to post the review! He absolutely loves it & couldn’t recommend your service enough!
Thank you so much Jacqueline & Edward!!
Alicia, Peeblesshire, UK
The team were absolutely amazing, from start to finish! A friendly welcome with a brew and top quality customer service throughout, not to mention that the ring I bought is real pretty, ethically sourced and a fair price!! Thanks so much ????
The team were absolutely amazing, from start to finish! A friendly welcome with a brew and top quality customer service throughout, not to mention that the ring I bought is real pretty, ethically sourced and a fair price!! Thanks so much ????
Ben, Normanton, UK
What do you buy your wife to celebrate 50 years of blissful marriage when she says emphatically that she does not want anything and is actually passing on jewellery to our children? I searched around for something special and came across Jacqueline & Edward. I bought a small hand-made gold heart made with panned gold
What do you buy your wife to celebrate 50 years of blissful marriage when she says emphatically that she does not want anything and is actually passing on jewellery to our children? I searched around for something special and came across Jacqueline & Edward. I bought a small hand-made gold heart made with panned gold from Cornish rivers, specifically relevant because we bought our wedding rings in St Austel, Cornwall, all those years ago. And we have a fir tree dedicated to us in the Caledonian Forest! I mentioned all this in my speech at our celebration dinner - the tears flowed! But I could not have asked for anything more poignant and pleasing for my wife, who wears the heart all the time. And just to add, the product quality, delivery and hallmarking service are second-to-none. Well done Jacqueline and Edward, who offer something really different in this age of standardisation and commodity pricing.
Colin, Kent UK
We absolutely love our rings and have enjoyed the whole process with Jacqueline & Edward. Mark has been really helpful and friendly throughout. Couldn’t recommend J&E highly enough.
We absolutely love our rings and have enjoyed the whole process with Jacqueline & Edward. Mark has been really helpful and friendly throughout. Couldn't recommend J&E highly enough.
Dave, London UK
So pleased with our decision to order our wedding bands from Jacqueline & Edward! We used their remote ring sizing service, which I was nervous about initially, with not being able to try on the exact ring I wanted to ensure it fit with my engagement ring. However the entire process was quick and efficient
So pleased with our decision to order our wedding bands from Jacqueline & Edward! We used their remote ring sizing service, which I was nervous about initially, with not being able to try on the exact ring I wanted to ensure it fit with my engagement ring. However the entire process was quick and efficient and once we were ready to place our order but still had a couple more questions, we spoke with Mark on the phone and he was very friendly and helpful, which further helped solidify our decision. We were over the moon when our rings arrived a few weeks later; the fit was perfect, the packaging adorable and we especially loved being able to select the origin of the gold used for the rings. The sustainability element was also extremely important for us, as was finding unique rings that fit our personal styles. We looked in other high street jewellery stores and simply could not find what we did with J&E. Would absolutely recommend ordering your wedding rings from them!
Kayci, Ruislip, UK
They made beautiful ring, which fits perfectly
They made beautiful ring, which fits perfectly
Ben, Durham, UK
I really didn’t want a standard wedding band so when I found Jacqueline & Edward on Google I was super excited, then even more so when I realised they were eco-friendly and handmade. I was slightly worried purchasing online without trying on so I got in touch with them and was able to visit their
I really didn't want a standard wedding band so when I found Jacqueline & Edward on Google I was super excited, then even more so when I realised they were eco-friendly and handmade. I was slightly worried purchasing online without trying on so I got in touch with them and was able to visit their workshop. Mark was super helpful and friendly, spending time telling me about the process and I was able to try some on. He made my band in line with the measurements of my engagement ring and I absolutely love it! It fits perfectly and is that little bit different - I also chose to have natural gold included from a certain geographical area, making it even more special! Also, it came in a beautiful handmade box! So.. A big thank you for creating not only my perfect wedding band, which I thought was real value for money, but such a wonderful sustainable business! We're definitely keen to have a gold panning experience sometime!
Isabel, Halifax, UK
My partner and I chose Jacqueline & Edward to make our wedding rings, and from start to finish the service has been brilliant. We were drawn in by the beautiful designs and ethical credentials, and loved the idea that we could choose the origin of the gold for our rings. Mark was very fast to
My partner and I chose Jacqueline & Edward to make our wedding rings, and from start to finish the service has been brilliant. We were drawn in by the beautiful designs and ethical credentials, and loved the idea that we could choose the origin of the gold for our rings. Mark was very fast to respond to our emails and queries, and we are incredibly happy with rings that he created for us. We would certainly recommend!
Alistair, Oxford, UK
I found Jaqueline and Edward through an internet search as I wanted my ring to use recycled materials and be locally made. I also wanted to find a ring which would fit against my engagement ring. I’d tried some samples from other companies and none fit flush with my ring. Mark was really helpful, and
I found Jaqueline and Edward through an internet search as I wanted my ring to use recycled materials and be locally made. I also wanted to find a ring which would fit against my engagement ring. I'd tried some samples from other companies and none fit flush with my ring. Mark was really helpful, and knowledgeable and let me visit the workshop. He suggested different options (but with no pressure which was refreshing change) for the rings I was thinking of. As a result came out with one more amazing than I'd hoped for. I used the contoured service and my engagement ring and wedding ring now fit perfectly. I'd absolutely love my ring and am so pleased I found this company. I would definitely recommend them.
Bobbi, Huddersfield, UK
An exceptional experience all round. From Mark’s initial speedy response to my web enquiry, to his help through the design process the customer service has been second to none. As for the ring – it is exquisite, absolutely stunning. With my input to the materials it feels like a truly unique piece. The ring was
An exceptional experience all round. From Mark’s initial speedy response to my web enquiry, to his help through the design process the customer service has been second to none. As for the ring - it is exquisite, absolutely stunning. With my input to the materials it feels like a truly unique piece. The ring was a surprise for my partner and she was absolutely delighted. I could not be happier with this whole experience and would not hesitate in using Jacqueline and Edward again- thank you Mark.
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